You can take your IP phones, plug them into another broadband service and carry on as normal, using the same number (note, though that, we’ll only support your cloud-based phone system when you’re using it with the BT Business equipment and internet connection that we set it up to work with). In the unlikely event that one of them has a problem, another takes over.Īnd when you run a VoIP system with BT internet access, you’ll get 99.99% reliability from our business broadband and fibre broadband networks. And if you're making calls over a dedicated BTnet internet connection, we’ll give you money back if it isn't available 100% of the time.īut let's say your internet connection does have an off day. We host our cloud-based phone systems across multiple secure data centres, each in a different location.
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